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Kaplan Warranties

Kaplan stands behind the quality of our products. We will refund or replace any product that has structural defects beyond everyday use. Normal wear and tear, such as the fading of colors over time, and abuse or misuse of the product for its intended purpose, are excluded from the warranty. If a product purchased from Kaplan proves to be defective in normal use within one year of purchase, we will repair or replace it. Some products are covered by extended manufacturer’s warranties, but exceptions apply. Please contact our Total Customer Care Team for more warranty information. Definitions of Kaplan warranties for applicable merchandise are listed below.

Lifetime Limited Warranty

Lifetime Warranty

Our commitment to provide our customers with a high-quality, durable, and safe product is reinforced by our warranty.

We certify that your product is warranted to be free from defects in material and craftsmanship for the lifetime of the original purchaser. This warranty does not apply to damage caused by abuse, misuse, or altered product.

This warranty is limited to the original purchaser with proof of purchase and is nontransferable. The manufacturer's liability under this warranty is limited to the repair or replacement of the defective product, at the manufacturer's sole option. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.

10 Year Limited Warranty

10 Year Warranty

Our commitment to provide our customers with a high-quality, durable, and safe product is reinforced by our warranty.

We certify that your product is warranted to be free from defects in material and craftsmanship for a period of ten (10) years from the date of purchase. This warranty does not apply to damage caused by abuse, misuse, or altered product.

This warranty is limited to the original purchaser with proof of purchase and is nontransferable. The manufacturer's liability under this warranty is limited to the repair or replacement of the defective product, at the manufacturer's sole option. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.

5 Year Limited Warranty

5 Year Warranty

Our commitment to provide our customers with a high-quality, durable, and safe product is reinforced by our warranty.

We certify that your product is warranted to be free from defects in material and craftsmanship for a period of five (5) years from the date of purchase. This warranty does not apply to damage caused by abuse, misuse, or altered product.

This warranty is limited to the original purchaser with proof of purchase and is nontransferable. The manufacturer's liability under this warranty is limited to the repair or replacement of the defective product, at the manufacturer's sole option. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.

1 Year Limited Warranty

1 Year Warranty

Our commitment to provide our customers with a high-quality, durable, and safe product is reinforced by our warranty.

We certify that your product is warranted to be free from defects in material and craftsmanship for a period of one (1) year from the date of purchase. This warranty does not apply to damage caused by abuse, misuse, or altered product.

This warranty is limited to the original purchaser with proof of purchase and is nontransferable. The manufacturer's liability under this warranty is limited to the repair or replacement of the defective product, at the manufacturer's sole option. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.

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